Privacy Policy

Privacy Policy

Effective Date: November 2025

1. Introduction

CTRL Halo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website [www.ctrlhalo.com] or contact us directly.

2. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, and any details you provide when contacting us. 

• Technical Information: including IP address, browser type, operating system, and usage data collected through analytics tools. 

• Cookies: small data files that help us understand how visitors use our website. You can control cookies through your browser settings. 

3. How We Use Your Information

We use your information to:

• Respond to your enquiries or requests. 
• Provide information about our services. 
• Improve our website, services, and user experience.      
• Comply with legal or regulatory obligations. 

4. Legal Basis for Processing (UK GDPR)

We process your data under one or more of the following lawful bases:

• Your consent (e.g., when you contact us). 
• Our legitimate interests (e.g., improving our website). 
• To comply with legal obligations. 

5. Data Sharing and Storage

We do not sell or rent personal data. We may share information with trusted service providers (such as web hosting or email platforms) who help us operate our services. All partners are required to maintain the confidentiality and security of your data.

6. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined above or as required by law.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you. 
• Request correction or deletion of your data. 
• Withdraw consent at any time. 
• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. 

8. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

For questions or privacy requests, please contact: info@ctrlhalo.com